Patient Facilitation and Satisfaction: This involves providing services and information to patients and their families to ensure their convenience and satisfaction.
Patient Relationship Management: This includes professional direct and indirect care for patients and their families.
Knowledge of Medical Services and Hospital Products: This means studying, reviewing, and updating information about the hospital's services and products to ensure patient satisfaction and to be able to collaborate smoothly with other departments.
A Service-Minded Attitude: This refers to providing professional service that meets the needs of patients and their families to achieve the highest level of satisfaction.

Experience in Executive (VIP) Customer Care: At least 1-2 years of experience providing personalized service to individual clients.
Language Proficiency: Good proficiency in listening, speaking, reading, and writing in English.
Computer Skills: Proficient in using Microsoft Office (Word, Excel, PowerPoint).
Can work in shift

Patient Navigation Officer