- Welcome, greet, and provide service with a traditional Thai "wai" gesture.
- Provide efficient and prompt service to both internal and external customers.
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Capable of and responsible for patient registration, including:
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Providing accurate and efficient registration services for new and returning patients.
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Accurately updating patient personal information in accordance with hospital policy.
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Able to perform initial symptom screening and accurately refer patients to specialists.
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Possessing knowledge and understanding of medical terminology.
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Ensuring patient convenience and providing accurate information regarding registration.
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Effectively coordinate and communicate both within and outside the department.
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Possess knowledge of various insurance cards and be able to perform initial eligibility checks for patients in the system.
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Have knowledge of insurance company claim forms and be able to prepare necessary documents accurately for patients.
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Proficient in using the HIS (Hospital Information System) for registration and inpatient admission tasks, and able to follow procedures correctly.
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Able to utilize system functions efficiently.
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Participate in training as required by the hospital.
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Participate in departmental training.
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Actively participate in staff meetings and various departmental activities.
Responsibilities Qualifications
- Bachelor's Degree in Business Administration or related field
- Have at least 2 years experience preferably with hospital or hotel environment
- Able to use Microsoft office or familiar with computer system
- Have knowledge and understanding of medical terminology would be advantageous
- Service minded, highly responsible, a team player and willing to learn new things
- Good command of English communications
- Able to work shifts