Review: My MedPark, Comprehensive Health Application
For many, managing their health and visiting the hospital can be daunting. Remembering appointment dates and trying to understand complex and detailed medical information after a consultation can be challenging. Those prescribed multiple medications may also struggle with confusing pill packaging with hard-to-read labels.
Imagine a hospital app that makes managing your healthcare needs effortless. You could instantly access your previous test results, track health trends displayed in graphs, and set appointment reminders synced with your personal calendar in just one click. The app also includes medication use instructions and pictorials to ensure safe and correct usage. After your consultation, you can message your care team with any questions without having to wait until your next appointment.
“All these helpful features are packaged together in the My MedPark app, designed to serve your needs.”
My MedPark: The Hospital App Designed to Simplify Your Health Journey.
MedPark Hospital thoughtfully designs My MedPark, guided by the concept of “patient-centered” care. Feedback and challenges were gathered from myriad channels, including patient interviews, to gain deeper insights to develop features that best meet the needs of patients.
My MedPark is far more than an ordinary health app. It is crafted from real user experiences, with deep insight into patient behavior and needs, enabling the user to access and understand their health information with ease. Indeed, it is a healthcare innovation designed to simplify your health journey management.
Discover 6 Key Features of My MedPark: Simplicity and Complete Care
My MedPark offers various features tailored to address real user needs, including:
1. Direct Appointment
You can make a direct appointment with real-time confirmation and check the doctor’s schedule yourself. You can select your preferred date and time and confirm your appointment with just a few steps. Additionally, you can set appointment reminders with the “Add to Calendar” feature, ensuring that you will not miss any appointments.
What makes this feature stand out is that no sign-in is required. Even if you have never received care at MedPark Hospital or do not have a preexisting hospital number (HN), you can still browse information about specialists in each specialty, view their schedules, or make an appointment with the doctor of your choice.
2. Lab Results
This feature lets you access your laboratory results concurrently with your doctor. Designed with the real-world user in mind, it transforms complex numerical data into easy-to-grasp graphs, allowing you to track your health progress at a glance. You can compare past results and monitor changes over time, making it especially useful for those getting regular annual health checkups or patients with chronic conditions, such as:
- Diabetic patients can view their HbA1c graphs to evaluate and manage their blood sugar.
- Individuals with high cholesterol can monitor LDL-C/HDL-C trends and make appropriate lifestyle modifications.
3. Imaging Results
You can access your most recent and previous imaging results, including X-rays, ultrasounds, mammograms, and electrocardiograms (ECGs) done at MedPark Hospital. Your imaging reports are accessible from anywhere and at any time, sparing you a return trip to the hospital to pick up the report.
4. Medication List
This thoughtful feature design provides robust support for patients with chronic conditions and older adults who find it challenging to take multiple medications or remember their names. It also helps reduce dependence on others for daily health management by consolidating all current prescriptions in one place, complete with pictorials and clear usage instructions, even if the original packaging is not at hand.
5. Message Care
Ever left a consultation only to realize you forgot to ask an important question? Or unsure how to manage your symptoms at home? With Message Care, you can ask follow-up questions directly in the app, eliminating the need to schedule a new appointment. This feature ensures seamless, personalized care even when you are away from the hospital.
6. Profile Management
Update your personal information from anywhere at any time. Regardless of whether you need to update your address, phone number, emergency contact, or email, you can easily manage your profile by yourself in just a few minutes.
Great news! My MedPark has launched three new features to enhance user experience:
1. Circle of Care: Share health information with family members
Another innovation that revolutionizes healthcare for an aging society is the Circle of Care. It allows you to share health information, such as test results, medication lists, appointment schedules, and even bill payments, with trusted family members or caregivers. You can share information with up to 10 accounts.
Key Features of Circle of Care
Account owners can grant or revoke caregivers' access to their health information at any time. Caregivers can manage appointments, consult with doctors, and make payments on behalf of the account owner. Switching between accounts is seamless—no need to sign in or out.
Who Can Benefit from Circle of Care?
- Families caring for elderly relatives or chronic patients with regular doctor visits
- Couples sharing health information
- Parents managing their children’s health, including vaccinations and lab results
2. Charging Summary & Online Payment: View and Pay Medical Bills Online
One of the standout features of this version is that you can see your most recent medical bill and pay it online using a debit card, credit card, or PromptPay—no need to wait and pay at the cashier. You can also link your credit or debit card for even faster payments next time.
Key benefits for users:
- Pay your medical bills online. Or with Circle of Care authorization, pay for your family members.
- Check outstanding balances for the past 24 hours and review medical expenses at any time.
- Quick and easy payment steps. To view your charging summary, go to your 'Profile' and select 'Charging Summary.
- Multiple payment options are available, including QR Code, credit card, and debit card.
Although this feature is currently available only for self-paid outpatient (OPD) visits without drug prescriptions, it significantly reduces waiting time and streamlines the payment process.
3. Vaccinations: Keep Track of Necessary Vaccines
This newest feature, launched in 2025, is designed to help you review your vaccination history and age-centric vaccine recommendations.
Who is this feature for?
- Travelers requiring vaccination before going abroad
- Families with young children who require age-centric vaccines
- Older adults requiring key annual preventive vaccines
- Patients with chronic conditions require high-priority vaccines as advised by their doctor
This feature consolidates all vaccination history at MedPark Hospital and provides timely reminders of the subsequent doses. It also recommends vaccines for specific age groups, helping users maintain optimal immune protection.
Purchase Health Packages Conveniently on the Online Store: Pay, Schedule, and Set Reminders All in One App
To help you and your loved ones stay on top of your health, My MedPark Online Store offers a wide range of health packages, discount codes, and updates on special promotions for special occasions.
What’s Available in My MedPark’s Online Store?
Serving a health-conscious market, MedPark Hospital offers a variety of healthcare packages and programs at your fingertips through our Online Store. Organized into categories for easy browsing and purchasing, the store's offerings include:
- IVF/ICSI
- Moms and Kids
- Treatment and Surgery
- Rehabilitation Packages
- Vaccines
- Screening Packages
- Gift Cards
- Evergreen Member Cards
The advantages of My MedPark’s Online Store include flexible payment options, such as debit card, credit card, or QR Code. You can also schedule appointments and set reminders by simply tapping “Add to Calendar.” And you will never miss your health checkup or your child’s vaccination appointments.
My MedPark: An all-in-one Healthcare Application
With the mentioned features, it is evident that My MedPark is more than just a generic hospital app. It serves as a personal health assistant that you can carry anywhere, allowing you to manage appointments, message your personal doctor, or purchase health packages to ensure sustained care for your entire family.
My MedPark is the ideal app for MedPark patients to manage their own and their family members' health hassle-free.
Download My MedPark Application Now
Frequently Asked Questions (FAQ):
- Can I use the app even if I am not a current patient?
No, it’s not necessary. You can use features such as browsing doctor schedules and booking appointments without an existing HN or the need to log in. - Is there a fee to use the My MedPark app?
No, the app is free to download and use. - Can I make appointments or make payments on behalf of a family member?
Yes, you can. You’ll need to link accounts through the Circle of Care feature and receive official permission to securely and safely manage the family member's health information. - Is the My MedPark app available in English?
Yes, the app offers full English support for international users. - What should I do if I forget my password or want to update my personal information?
You can reset your password by tapping “Forgot Password” or update your information in the “Profile” menu.
