We are currently seeking a skilled and dedicated Interpreter to join our team. This position will play a critical role in facilitating communication between patients, nurses, and physicians in a healthcare setting. The successful candidate will be responsible for providing simultaneous interpretation services in Thai and Japanese/Chinese/Cambodian/Burmese languages, while adhering to hospital policies and maintaining patient confidentiality.
Responsibilities:
- Assist in simultaneous interpretation between patients, nurses, and physicians.
- Ensure a smooth check-in process, assisting with necessary paperwork and documentation.
- Escort patients to designated areas and provide assistance as needed.
- Address patient inquiries and concerns promptly, maintaining a patient-centered approach.
- Keep a vigilant eye on patients' well-being throughout their visit, anticipating and addressing any discomfort or needs.
- Provide physical and emotional support, creating a reassuring and comfortable environment.
- Collaborate with healthcare professionals and support staff to ensure seamless patient care.
- Effectively communicate with patients, explaining procedures and offering clear instructions.
- Be familiar with emergency protocols and respond promptly and appropriately in case of emergencies.
- Provide basic information and education to patients about their visit, procedures, and any post-visit instructions.
- Uphold patient confidentiality in accordance with hospital policies and procedures.