Duty Manager

• Managing risk and handling complaints, serving as a consultant, coordinating problem-solving, gathering data, and forwarding it to relevant parties for resolution and service improvement.
• Analyzing workloads, assessing capabilities, adjusting plans to increase/decrease capacity to match current workload demands.
• Managing and overseeing the utilization of resources, medical supplies, and equipment used in service delivery to ensure adequacy, efficiency, and cost-effectiveness, in alignment with hospital operations.
• Controlling, overseeing, and inspecting units to ensure service quality meets professional standards.
• Participating in quality improvement initiatives, collaborating on developing prevention measures, and continuously enhancing risk management systems.

• Bachelor's degree in Nursing.
• Minimum 8 years of experience in nursing and at least 2 years in management.
• Holds a professional nursing and midwifery license.
• Available to do shift work.
• Ability to work in a team with a service-oriented mindset.
• Honest and detail-oriented.
• Proficient in computer skills, particularly Microsoft Office.
• Good communication skills in English, both verbal and written.

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